The player from Sweden requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
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Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account an
Pin-up Casino does not do that. There is a limit on the amount of winnings from any bonus, whether it's a wager or freespins or a deposit bonus - the payout is no more than ten times the amount of the bonus.
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